Privacy Policy

Effective Date: May 2026

Introduction

CleanReadsHub is a children-focused digital platform that provides stories, audiobooks, educational content, and interactive experiences designed to support learning, creativity, and exploration. We are committed to protecting user privacy and providing a safe experience, especially for children.

Information We Collect

We collect minimal information necessary to operate and improve the app.

a. Information You Provide

• Name (if provided)
• Email address (for account or support purposes)

b. Automatically Collected Information

• Device type and operating system
• App usage (e.g., features used, pages viewed)
• Performance and crash data

This data is aggregated and does not identify individual users.

c. Payment Information

All payments are processed through the Apple App Store and Google Play Store. We do not collect or store payment details.

How We Use Information

• Provide and maintain app functionality
• Improve and adapt app performance based on general usage patterns
• Ensure app security and stability
• Manage subscriptions and access to premium content
• Respond to support requests

We do not sell, rent, or use personal data for advertising or profiling.

Children's Privacy

CleanReadsHub is designed for children and families. We take children's privacy seriously and aim to comply with applicable laws, including COPPA. We do not knowingly collect personal information from children without verifiable parental consent where required by law. Any account creation, subscription, or external actions are intended to be completed by a parent or guardian. Certain features (such as purchases) may be protected by a parental gate. If you believe a child has provided personal information without consent, please contact us and we will remove it promptly.

Subscriptions and Payments

CleanReadsHub offers premium content through subscriptions. Subscriptions are managed through Apple App Store and Google Play and processed using RevenueCat. We do not store or process payment information directly.

Third-Party Services

We use trusted third-party services to operate the app, including RevenueCat (subscription management) and Supabase (data storage and backend services). These services only process data necessary for their functionality and are contractually obligated to protect user data. We do not allow third-party advertising networks that track children.

Data Sharing

We do not sell, rent, or share personal information with third parties for advertising or marketing purposes.

Data Security

We take reasonable measures to protect your data using secure storage systems, access controls, and industry-standard practices. All data transmitted between the app and our servers is encrypted using HTTPS protocols. However, no system can guarantee absolute security.

Data Retention

We retain data only as long as necessary to provide services, improve app functionality, and comply with legal obligations.

Your Rights & Data Deletion

Users may request access or deletion of their data by using our in-app deletion option (if available), or by contacting us via email. We will process requests within a reasonable timeframe.

No Sensitive Data Collection

We do not collect sensitive personal data, including precise location, biometric data, or contacts / address book data.

No Advertising Tracking

We do not display third-party advertisements that track user behavior.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the "Effective Date." Significant changes may be communicated within the app or website.

Contact Us

📧 Email: hello@cleanreadshub.com
🌐 Website: https://cleanreadshub.com